Vision
A disaster ready and resilient Mendon Community.
Mission
The Mendon Office of Emergency Management leads and coordinates mitigation, preparedness, response, and recovery in the community to minimize the impact of disasters and emergencies on the people, property, environment, and economy.
Values
Public Service: We embrace a spirit of public service — we serve the people of Mendon in a responsive, transparent, and effective manner. We are faithful stewards of the public trust.
Respect: We treat everyone with courtesy, fairness, dignity, and compassion. We value the contributions of others and recognize the importance of diversity.
Integrity: We act transparently and honestly. We are responsible for our actions and hold ourselves accountable to the highest personal, professional, and ethical standards.
Dedication: We wholeheartedly invest ourselves and go above and beyond in accomplishing our mission. We support, encourage, care for one another, and celebrate our accomplishments.
Excellence: We strive for excellence — we set high standards and expectations, seek continuous improvement in our organization and achieve superior results. We are committed to providing leadership, fostering innovation, and delivering the highest quality of service to our customers and stakeholders.
Purpose
During town emergencies, Office of Emergency Management (OEM) staff manages the town’s Emergency Operations Center (EOC) located at the Mendon Police Station, and coordinates the response to ensure help is provided to those who need it quickly and effectively. The EOC is designated as the central location for information gathering, disaster analysis, and response coordination. Other town departments and state agencies with emergency roles, may come to the EOC to help coordinate the town’s response. Federal government agencies, along with state and local volunteer organizations, may also provide representatives. At the EOC, information gathered is used by public safety and community leaders to make decisions concerning emergency actions and to identify and prioritize the use of town resources needed to respond to the emergency. The EOC may issue emergency warnings or disseminate critical information and instructions to local government personnel and the public who may need to take emergency protective actions.
